Refund & Return Policy

Refund & Return Policy
At Aston Lane we aim for your full satisfaction. If you are not completely happy with your purchase please read the following:
1. Eligibility:
You may return products within 7 days of delivery, provided items are unused and in their original packaging.
2. How to Return:
Email 📩support@astonlane.co.ukwith your order number and reason for return. We will provide next steps and return address. sometimes reply email goes in SPAM, so make sure you check the spam folder.
3. Refund Process:
Once we receive your return and inspect it, we will notify you of the decision and process the refund to your original payment method within 5–10 business days.
4. Non-Returnable Items:
Items that have been used, washed, damaged, or personalised are not eligible for refund unless defective.
5. Shipping Costs for Returns:
Return shipping costs are the responsibility of the customer, except where the item is defective or we shipped the wrong item.